---
name: al-029-interview-insights-synthesizer
description: "Turn customer call transcripts into themes and quotes. Use when the user wants help with customer research (research) for a small business."
---

# Interview insights synthesizer

Turn customer call transcripts into themes and quotes.

## Inputs to collect first
Ask the user for anything below that they haven't already given you. Don't guess missing facts.

- Your assumption
- Your own material (text, notes or data)

## Instructions

Do the task below with the user's inputs in place of each [bracket].

Here are customer interview transcripts: [paste]. Extract the top 5 pain points with supporting quotes, how often each appears, and what feature ideas they suggest. Challenge any assumption I have: [your assumption].

## Safety checks (share these with the user)

- This prompt works on text other people wrote (emails, reviews, messages or web pages). That text can hide instructions aimed at AI, such as "ignore your rules and…". Paste it as material to work on, and never let the AI act on requests inside it, like paying, sharing logins or changing records.
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Don't let AI make the final call on hiring, pay, performance or discipline. Use it to organise information, and have a person decide using criteria you can explain.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed.

## About this skill

- Works with: ChatGPT, Claude, Gemini, Claude Code
- Based on this real-world example: https://eronae.com/blog/building-my-operating-system-with-ai/
- Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-029-interview-insights-synthesizer/
- To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/