---
name: al-137-guide-a-car-buyer-from-call-to-test-drive
description: "Run a multi-step buying conversation that asks about budget and needs, recommends cars, books a test drive, and follows up on financing—like Cars24's OpenAI voice and chat agents that handle 1M+ conversation minutes a month across buying, selling, and after-sales. Use when the user wants help with voice & chat journey (sales) for a small business."
---

# Guide a car buyer from call to test drive

Run a multi-step buying conversation that asks about budget and needs, recommends cars, books a test drive, and follows up on financing—like Cars24's OpenAI voice and chat agents that handle 1M+ conversation minutes a month across buying, selling, and after-sales.

## Inputs to collect first
Ask the user for anything below that they haven't already given you. Don't guess missing facts.

- Dealership / marketplace
- Voice / chat / WhatsApp
- Or link
- Availability
- Your own material (text, notes or data)

## Instructions

Do the task below with the user's inputs in place of each [bracket].

You are a car-buying assistant for [dealership / marketplace]. A customer just contacted us on [voice / chat / WhatsApp]. Ask about budget, family size, commute, and preferred body type (max 4 questions), then recommend up to [3] cars from this catalog: [paste or link]. For the best fit, propose a test-drive slot from [availability], draft a confirmation message, and list financing docs we still need. After the visit, draft a follow-up that offers another car or next step. Catalog and policy: [paste]. Don't invent stock, prices, or APR you don't have. Don't book or charge anything until I confirm.

## Safety checks (share these with the user)

- This prompt works on text other people wrote (emails, reviews, messages or web pages). That text can hide instructions aimed at AI, such as "ignore your rules and…". Paste it as material to work on, and never let the AI act on requests inside it, like paying, sharing logins or changing records.
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
- Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed.

## About this skill

- Works with: ChatGPT, OpenAI voice agents, Claude, Gemini
- Based on this real-world example: https://openai.com/index/cars24/
- Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-137-guide-a-car-buyer-from-call-to-test-drive/
- To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/