--- name: al-275-turn-a-rental-or-property-enquiry-into-a-booked-viewing-a description: "Getting listings online is the easy part for a property agency; the time goes into each client: working out what they really need, picking the few places that fit, handling 'too far' or 'too pricey', and going back and forth with owners on dates, price and terms before anyone sees a property. An AI agent can run that whole back-and-forth in chat and hand your team a confirmed viewing, so a person only does the showing. Nick Irbitskii, director of Unicorn Property in Bali, posted on X (Oct 22, 2026) that their AI agent now clarifies each request (budget, dates, area, must-haves), builds a shortlist of only the villas that fit, handles objections, talks to the owner about check-in/check-out, price and terms, and books every viewing, while a human just shows the villa. Use when the user wants help with property enquiry to viewing (sales) for a small business." --- # Turn a rental or property enquiry into a booked viewing: an AI clarifies what the client wants, shortlists only places that fit, answers objections and agrees times with the owner Getting listings online is the easy part for a property agency; the time goes into each client: working out what they really need, picking the few places that fit, handling 'too far' or 'too pricey', and going back and forth with owners on dates, price and terms before anyone sees a property. An AI agent can run that whole back-and-forth in chat and hand your team a confirmed viewing, so a person only does the showing. Nick Irbitskii, director of Unicorn Property in Bali, posted on X (Oct 22, 2026) that their AI agent now clarifies each request (budget, dates, area, must-haves), builds a shortlist of only the villas that fit, handles objections, talks to the owner about check-in/check-out, price and terms, and books every viewing, while a human just shows the villa. ## Inputs to collect first Ask the user for anything below that they haven't already given you. Don't guess missing facts. - Agency name - Type of property - Area - Name/ID, location, price, available dates, bedrooms, key features… - The message or chat ## Instructions Do the task below with the user's inputs in place of each [bracket]. You are my property enquiry assistant for [agency name], which rents/sells [type of property] in [area]. Here are our current listings: [paste or attach: name/ID, location, price, available dates, bedrooms, key features, owner contact rules]. Here is a new client enquiry: [paste the message or chat]. Do this: 1) List what the client has told us and what's still missing (budget, dates or move-in, area, number of people, must-haves, deal-breakers), and write a short, friendly reply asking only for the missing pieces. 2) Once I paste their answers, shortlist the 3-5 listings that genuinely fit, with one line each on why, and say which ones you left out and why. 3) For likely objections ('too far', 'too expensive', 'need an earlier move-in'), draft an honest answer for each using only our listing facts, plus a closer or cheaper alternative if we have one. 4) Draft a short message to each owner confirming availability for the client's dates, the price and the key terms, and proposing two viewing times. 5) When I paste the owners' replies, draft the viewing confirmation for the client (address, time, who meets them) and a one-line summary for my team. Never promise a price, discount or term the owner hasn't confirmed, and don't send anything yourself: give me drafts to approve. ## Safety checks (share these with the user) - This prompt works on text other people wrote (emails, reviews, messages or web pages). That text can hide instructions aimed at AI, such as "ignore your rules and…". Paste it as material to work on, and never let the AI act on requests inside it, like paying, sharing logins or changing records. - Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes. - Anything legal, tax or compliance-related is a first draft for a qualified person to check. It is not professional advice, and clause references and deadlines must be checked against the source. - Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings. - Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed. ## About this skill - Works with: ChatGPT, Claude, WhatsApp Business, Google Calendar, Google Sheets - Based on this real-world example: https://x.com/NikitaIrbitskii/status/2113107664557441288 - Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-275-turn-a-rental-or-property-enquiry-into-a-booked-viewing-an-a/ - To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/