---
name: al-345-keep-your-restaurant-s-delivery-storefronts-open-and-erro
description: "On Oct 22, 2026 Catapult, which runs delivery-only brands out of more than 600 partner restaurants in the US and Canada, announced it is deploying Sous Chef to run its third-party delivery. Sous Chef connects every delivery app to the kitchen through one tablet, and its AI agents watch each storefront around the clock: they pause and reopen stores, catch order and menu issues, and keep stores online and ranking on each app. Sous Chef says restaurants in their first 90 days saw downtime fall 58% and cancellations fall 33%. Even a single-location restaurant loses orders when a storefront goes offline, an item is sold out but still listed, or hours are wrong. The prompt below writes the rules and daily checks for any delivery agent or a staff checklist. Use when the user wants help with restaurant delivery operations (ecommerce) for a small business."
---

# Keep your restaurant's delivery storefronts open and error-free: set rules for an AI agent that watches DoorDash, Uber Eats and other apps, pauses and reopens stores, and flags menu and order problems

On Oct 22, 2026 Catapult, which runs delivery-only brands out of more than 600 partner restaurants in the US and Canada, announced it is deploying Sous Chef to run its third-party delivery. Sous Chef connects every delivery app to the kitchen through one tablet, and its AI agents watch each storefront around the clock: they pause and reopen stores, catch order and menu issues, and keep stores online and ranking on each app. Sous Chef says restaurants in their first 90 days saw downtime fall 58% and cancellations fall 33%. Even a single-location restaurant loses orders when a storefront goes offline, an item is sold out but still listed, or hours are wrong. The prompt below writes the rules and daily checks for any delivery agent or a staff checklist.

## Inputs to collect first
Ask the user for anything below that they haven't already given you. Don't guess missing facts.

- Name, cuisine, number of locations
- DoorDash / Uber Eats / Grubhub / SkipTheDishes / other
- By day
- E.g. tablet goes offline, sold-out items still showing, rush-hour…
- Your own material (text, notes or data)

## Instructions

Do the task below with the user's inputs in place of each [bracket].

Help me set up rules for an AI agent (or a staff member) that watches my restaurant's delivery storefronts. Restaurant: [name, cuisine, number of locations]. Delivery apps we're on: [DoorDash / Uber Eats / Grubhub / SkipTheDishes / other]. Opening hours: [by day]. Our common problems: [e.g. tablet goes offline, sold-out items still showing, rush-hour backlog, wrong prices between apps]. 1) Write when the agent may pause a storefront on its own (e.g. kitchen backlog over [X] orders, tablet offline, closing time) and exactly when it must reopen it, plus what always needs a manager's OK (price changes, promotions, removing items for good). 2) Write a check to run every [30] minutes: is each store online and within hours, do menus and prices match across apps, are any sold-out items still listed. 3) Write a daily end-of-day report: downtime per app, cancellations and their reasons, refunds, error orders, and the top 3 fixes for tomorrow. 4) List 5 order or menu problems to catch early (missing modifiers, wrong photos, out-of-date prices, long prep times, repeated complaints about one item) and the fix for each. 5) Write a short message template for alerting the manager on duty by text.

## Safety checks (share these with the user)

- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
- Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.
- Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed.

## About this skill

- Works with: Sous Chef, DoorDash, Uber Eats, Grubhub
- Based on this real-world example: https://www.prnewswire.com/news-releases/sous-chef-announces-strategic-partnership-with-catapult-to-power-delivery-operations-across-more-than-600-restaurants-302916021.html
- Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-345-keep-your-restaurant-s-delivery-storefronts-open-and-error-f/
- To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/
