--- name: al-411-answer-every-whatsapp-and-instagram-enquiry-fast-and-foll description: "Home bakers, boutiques, salons, clinics and other small businesses that sell through WhatsApp and Instagram lose sales when a message waits hours or a curious lead never gets a second message. On Oct 29, 2026 Jio Haptik, a Reliance Jio company, launched SOLO in the UAE at the Dubai AI Festival after its India launch: an 'AI business team' with two AI teammates, Tara for marketing and Ved for sales and customer support, that create marketing content, reply to customer enquiries, follow up with potential leads and manage conversations on WhatsApp and Instagram. The company says it learns the brand from the owner's Instagram, website and product images, and asks for approval before anything goes live from the business accounts; in India it has a free plan and paid plans from Rs 2,000 a month. The prompt below builds the brief and follow-up rules any WhatsApp or Instagram assistant needs, so its replies sound like you and never promise what you don't offer. Use when the user wants help…" --- # Answer every WhatsApp and Instagram enquiry fast and follow up interested leads until they buy: brief an AI sales teammate on your products, prices and voice, and approve anything it posts or sends from your accounts Home bakers, boutiques, salons, clinics and other small businesses that sell through WhatsApp and Instagram lose sales when a message waits hours or a curious lead never gets a second message. On Oct 29, 2026 Jio Haptik, a Reliance Jio company, launched SOLO in the UAE at the Dubai AI Festival after its India launch: an 'AI business team' with two AI teammates, Tara for marketing and Ved for sales and customer support, that create marketing content, reply to customer enquiries, follow up with potential leads and manage conversations on WhatsApp and Instagram. The company says it learns the brand from the owner's Instagram, website and product images, and asks for approval before anything goes live from the business accounts; in India it has a free plan and paid plans from Rs 2,000 a month. The prompt below builds the brief and follow-up rules any WhatsApp or Instagram assistant needs, so its replies sound like you and never promise what you don't offer. ## Inputs to collect first Ask the user for anything below that they haven't already given you. Don't guess missing facts. - WhatsApp / Instagram DMs - What I sell, where, who buys - CHECK ## Instructions Do the task below with the user's inputs in place of each [bracket]. Help me set up an AI assistant to answer my customers on [WhatsApp / Instagram DMs] and follow up with leads. My business: [what I sell, where, who buys]. 1) Interview me with up to 8 questions, then write a reply guide: my products or services with prices, stock or availability rules, delivery or booking areas and times, payment methods, return/cancellation policy, and how I talk (formal or friendly, languages, emoji or not). Mark anything I haven't confirmed as [CHECK] instead of guessing. 2) Write ready replies for my 10 most common enquiries (price, availability, location, delivery time, custom orders, discounts), each under 50 words, ending with a clear next step. 3) Write a follow-up plan for interested leads who go quiet: when to send message 2 and 3, what each says, and when to stop; never more than [3] follow-ups and never to anyone who said no or asked to stop. 4) List what the assistant must hand to me: complaints, refunds, custom pricing, health or legal questions, anything angry or unclear. 5) Give me a daily summary format: new enquiries, leads waiting, orders closed, and questions it couldn't answer, so I can improve the guide. Nothing gets posted or sent as a campaign without my approval. ## Safety checks (share these with the user) - This prompt works on text other people wrote (emails, reviews, messages or web pages). That text can hide instructions aimed at AI, such as "ignore your rules and…". Paste it as material to work on, and never let the AI act on requests inside it, like paying, sharing logins or changing records. - Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes. - Don't let AI make the final call on hiring, pay, performance or discipline. Use it to organise information, and have a person decide using criteria you can explain. - Anything legal, tax or compliance-related is a first draft for a qualified person to check. It is not professional advice, and clause references and deadlines must be checked against the source. - Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed. ## About this skill - Works with: SOLO by Jio Haptik, WhatsApp Business, Instagram, ChatGPT, Claude - Based on this real-world example: https://www.businesswire.com/news/home/20261029279763/en/Jio-Haptik-Launches-SOLO-in-the-UAE-to-Support-AI-Powered-Entrepreneurship - Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-411-answer-every-whatsapp-and-instagram-enquiry-fast-and-follow/ - To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/