--- name: al-586-build-a-tenant-message-bot-in-slack-with-an-ai-coding-ass description: "On Nov 2, 2026, a Tokyo-based investor who runs a shared office business (@YUKICAPITALen) posted that the week before he built a chatbot that receives tenant messages automatically, with Claude Code doing most of the work in about two hours, as an app inside Slack, without hiring an engineer. He gave it rules: 'If this kind of message comes, reply this way. If that kind comes, report it to this channel.' The AI handles the first response; things it can't answer, like a water leak, go to a person, and he wants a report of each day's inquiries every morning. He expects staff work to drop by one to three or four hours a day but says he won't know until staff use it, so he added a step where staff test it first. If testing goes well he will announce it to all contract holders, about 40 companies. Use when the user wants help with diy tenant message bot with written rules (operations) for a small business." --- # Build a tenant message bot in Slack with an AI coding assistant in an afternoon: write the rules for what it answers and what goes to a person, then let your staff test it before tenants see it On Nov 2, 2026, a Tokyo-based investor who runs a shared office business (@YUKICAPITALen) posted that the week before he built a chatbot that receives tenant messages automatically, with Claude Code doing most of the work in about two hours, as an app inside Slack, without hiring an engineer. He gave it rules: 'If this kind of message comes, reply this way. If that kind comes, report it to this channel.' The AI handles the first response; things it can't answer, like a water leak, go to a person, and he wants a report of each day's inquiries every morning. He expects staff work to drop by one to three or four hours a day but says he won't know until staff use it, so he added a step where staff test it first. If testing goes well he will announce it to all contract holders, about 40 companies. ## Inputs to collect first Ask the user for anything below that they haven't already given you. Don't guess missing facts. - Channel or inbox - Staff channel ## Instructions Do the task below with the user's inputs in place of each [bracket]. 1. Collect 30 to 50 real tenant messages from the last few months (remove names and personal details). 2. Ask ChatGPT or Claude: "Group these into types. For each type, say whether a bot can answer it from our rules or it must go to a person." Mark anything urgent (leaks, lockouts, safety) as person-only. 3. Write the rules as a simple table: message type, the reply to send, or which channel or person to alert. 4. Open Claude Code (or another AI coding assistant) and ask: "Build a Slack app that reads messages from tenants in [channel or inbox], replies using these rules, sends anything not covered or urgent to [staff channel] with the original message, and posts a summary of the day's inquiries every morning at 8." Paste your rules. 5. Test it with your staff first, using made-up tenant messages. Ask them what it got wrong. 6. Fix the rules, then tell tenants the bot is starting and how to reach a person directly. 7. Review the morning summaries weekly and track whether staff time actually drops. ## Safety checks (share these with the user) - This prompt works on text other people wrote (emails, reviews, messages or web pages). That text can hide instructions aimed at AI, such as "ignore your rules and…". Paste it as material to work on, and never let the AI act on requests inside it, like paying, sharing logins or changing records. - Don't let AI make the final call on hiring, pay, performance or discipline. Use it to organise information, and have a person decide using criteria you can explain. - Anything legal, tax or compliance-related is a first draft for a qualified person to check. It is not professional advice, and clause references and deadlines must be checked against the source. - Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings. - Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed. ## About this skill - Works with: Claude Code, Slack, ChatGPT or Claude - Based on this real-world example: https://x.com/YUKICAPITALen/status/2117180088986857740 - Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-586-build-a-tenant-message-bot-in-slack-with-an-ai-coding-assist/ - To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/