---
name: al-638-stop-answering-is-it-ready-calls-all-season-let-customers
description: "A Charleston AI write-up (Nov 3, 2026) describes a South Carolina deer processor (60-hook cooler, more than 1,900 deer last season, about 300 'is it ready' calls a week) who set up an AI agent teammate connected to the shop's text line, the order spreadsheet, freezer inventory, payment app, a cooler temperature sensor and a list of 640 regular hunters' usual cut sheets. A texted photo at the cooler door triggers it: it assigns a hook number, reads back the usual cut sheet for a yes, quotes the price, sets a pickup day, writes the order into the crew's sheet, and texts a payment link when the order is frozen. Past 50 hooks it moves the next sausage block earlier, calls in a second butcher and books a pre-approved trailer; unclaimed orders get texts on days 1, 7 and 14 and a donation question on day 21 that only a yes acts on. It never judges whether a deer is fit, never answers legal questions, never discounts or refunds. The shop reports ready calls fell from about 300 a week to…"
---

# Stop answering 'is it ready?' calls all season: let customers text a photo at drop-off, have the agent assign a slot, read back their usual order, text them when it's done, and book overflow capacity before you run out

A Charleston AI write-up (Nov 3, 2026) describes a South Carolina deer processor (60-hook cooler, more than 1,900 deer last season, about 300 'is it ready' calls a week) who set up an AI agent teammate connected to the shop's text line, the order spreadsheet, freezer inventory, payment app, a cooler temperature sensor and a list of 640 regular hunters' usual cut sheets. A texted photo at the cooler door triggers it: it assigns a hook number, reads back the usual cut sheet for a yes, quotes the price, sets a pickup day, writes the order into the crew's sheet, and texts a payment link when the order is frozen. Past 50 hooks it moves the next sausage block earlier, calls in a second butcher and books a pre-approved trailer; unclaimed orders get texts on days 1, 7 and 14 and a donation question on day 21 that only a yes acts on. It never judges whether a deer is fit, never answers legal questions, never discounts or refunds. The shop reports ready calls fell from about 300 a week to under a dozen.

## Inputs to collect first
Ask the user for anything below that they haven't already given you. Don't guess missing facts.

- Order

## Instructions

Do the task below with the user's inputs in place of each [bracket].

1. Put a sign at your drop-off point: 'Text a photo and your name/tag to [number].' Connect that text line, your order sheet and your payment link to an AI agent.
2. Give it a list of repeat customers and their usual order so it can read it back: 'Same as last time: [order]? Reply YES or tell me what to change.'
3. On each drop-off it assigns the next slot, quotes the price from your price list only, sets a ready date from the queue, and writes the order into the sheet your crew works from.
4. When the order is marked done, it texts the customer with a payment link and a pickup window.
5. Set a capacity line (e.g. 50 of 60 slots): above it, the agent sends you the overflow plan you pre-approved (extra staff, rented space) to confirm.
6. Unclaimed orders: reminder texts on day 1, 7 and 14; on day 21 ask what they want done, and act only on a clear yes.
7. Hard rules: it never judges quality or safety (sends you the photo), never gives legal or regulatory answers, never discounts or refunds. One summary text to you each night.

## Safety checks (share these with the user)

- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Anything legal, tax or compliance-related is a first draft for a qualified person to check. It is not professional advice, and clause references and deadlines must be checked against the source.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
- Say clearly which parts need a person to review or approve before anything is sent, paid, posted or filed.

## About this skill

- Works with: AI agent teammate (e.g. Grok Bot), business text line, Google Sheets order sheet, payment links, optional temperature sensor
- Based on this real-world example: https://ai-chs.com/intelligence/2026-11-03-ai-cooler-manager/
- Free prompt from AgentPlaybook Real Estate: https://agentic-library.netlify.app/prompt/al-638-stop-answering-is-it-ready-calls-all-season-let-customers-te/
- To install in an agent that supports Agent Skills, save this file as SKILL.md in a folder with the same name as `name` above (for example in your skills directory). Install steps for Claude.ai, Claude Code, Cursor and Codex: https://agentic-library.netlify.app/skills/