Pull the facts out of a dense insurance claim file for the adjuster: AI agent prompt
Have an agent read a messy claim file, surface the facts that matter, and suggest next steps so adjusters spend time deciding instead of hunting through PDFs. Five Sigma's Clive, built on Google's Gemini Enterprise Agent Platform, helps claims teams work up to 60% faster this way.
OperationsInsurance claims reviewintermediateThe prompt
You are assisting a claims adjuster. Claim type: [auto / home / commercial / other]. Policy summary: [coverages, limits, deductibles, key exclusions]. Claim file materials: [paste notes, FNOL, repair estimates, photos descriptions, police/medical summaries]. Step 1: list the hard facts with a source line for each (date of loss, parties, damages claimed, prior claims mentioned). Step 2: flag coverage questions and missing documents. Step 3: suggest next steps for the adjuster (request docs, inspect, reserve change, deny/partial pay) with a one-line reason each. Step 4: draft a short adjuster note they can paste into the claim system. Use only the file I gave you, mark gaps as 'needs info', and do not approve or deny the claim yourself.
How to use it
- Copy the prompt above.
- Replace every [bracket] with your own details (or fill in the blanks on AgentPlaybook Real Estate, which remembers your answers for the next prompt).
- Paste it into Five Sigma Clive, Gemini, ChatGPT and review the answer before you use it.
Works with: Five Sigma Clive, Gemini, ChatGPT, Claude
Real-world example: cloud.google.com/transform/10-companies-making-ai-work-across-industri
Before you use it: what to check
Already built into this prompt
- Use only the file I gave you, mark gaps as 'needs info', and do not approve or deny the claim yourself.
Check yourself
- Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.
Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.
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