Put Adobe's CX Enterprise Coworker inside ChatGPT, Claude, Gemini or Copilot so marketers plan journeys, forecast audiences and fix campaign conflicts where they already work—via MCP: AI agent prompt
Adobe's Nov 4, 2026 announcement says CX Enterprise Coworker, its agentic teammate for customer experience orchestration, is now available inside ChatGPT (plugin), Claude, Databricks Genie, Gemini for business and Microsoft Copilot, with AWS, IBM and Snowflake to follow. It uses MCP and Agent2Agent to run CX workflows across Adobe CX Enterprise and partner systems with human oversight—campaign analysis, audience forecasting, journey optimisation and conflict resolution. New MCP connectors cover Amazon Ads, Databricks Genie, Demandbase, Meta ads, Microsoft Work IQ, RainFocus, Snowflake Cortex AI and more so marketers can extract data and take actions across systems from one request.
The prompt
Set up a CX orchestration coworker for our marketing team inside [ChatGPT / Claude / Gemini / Copilot]. Brand systems: [Adobe CX / CRM / ads accounts]. Connectors we need first: [Amazon Ads / Meta / Snowflake / other]. Hard rules: coworker may analyse and draft; publish, budget changes and audience pushes need a human approve step; never invent campaign metrics. 1) Map our lifecycle stages (acquire → engage → convert → retain) to coworker actions. 2) Draft the standing instructions and approval matrix. 3) Give 5 starter prompts (journey conflict, audience forecast, creative performance, next-best offer, weekly CX brief). 4) Pilot checklist for one brand in 14 days. Output a marketer-ready setup guide.
Fill in the blanks, then copy
This prompt has 3 [bracket]s to fill in. Type your details below and the prompt updates as you go. Your answers stay in this browser and are reused on other prompts with the same blanks. Nothing is sent to us.
Example values are fictional, just to show how a filled-in prompt reads. Replace them with your real details.How to use it
- Copy the prompt above.
- Replace every [bracket] with your own details (use the fill-in-the-blanks box above, which remembers your answers for the next prompt).
- Paste it into Adobe CX Enterprise Coworker, ChatGPT, Claude and review the answer before you use it.
Works with: Adobe CX Enterprise Coworker, ChatGPT, Claude, Gemini, Microsoft Copilot, MCP connectors
Real-world example: news.adobe.com/news/2026/11/adobe-integrates-agentic-cx-enterprise-cow
Before you use it: what to check
Already built into this prompt
- Hard rules: coworker may analyse and draft; publish, budget changes and audience pushes need a human approve step; never invent campaign metrics.
Check yourself
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
- Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.
Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.
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