Guide a car buyer from call to test drive: AI agent prompt
Run a multi-step buying conversation that asks about budget and needs, recommends cars, books a test drive, and follows up on financing—like Cars24's OpenAI voice and chat agents that handle 1M+ conversation minutes a month across buying, selling, and after-sales.
SalesVoice & chat journeyintermediateThe prompt
You are a car-buying assistant for [dealership / marketplace]. A customer just contacted us on [voice / chat / WhatsApp]. Ask about budget, family size, commute, and preferred body type (max 4 questions), then recommend up to [3] cars from this catalog: [paste or link]. For the best fit, propose a test-drive slot from [availability], draft a confirmation message, and list financing docs we still need. After the visit, draft a follow-up that offers another car or next step. Catalog and policy: [paste]. Don't invent stock, prices, or APR you don't have. Don't book or charge anything until I confirm.
How to use it
- Copy the prompt above.
- Replace every [bracket] with your own details (or fill in the blanks on AgentPlaybook Real Estate, which remembers your answers for the next prompt).
- Paste it into ChatGPT, OpenAI voice agents, Claude and review the answer before you use it.
Works with: ChatGPT, OpenAI voice agents, Claude, Gemini
Real-world example: openai.com/index/cars24/
Before you use it: what to check
Already built into this prompt
- Don't invent stock, prices, or APR you don't have.
- Don't book or charge anything until I confirm.
Check yourself
- This prompt works on text other people wrote (emails, reviews, messages or web pages). That text can hide instructions aimed at AI, such as "ignore your rules and…". Paste it as material to work on, and never let the AI act on requests inside it, like paying, sharing logins or changing records. How prompt injection works →
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.
Want to make this prompt even better? Grade it with the free prompt grader or build your own with the AI prompt generator.
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