Find gaps in your help center: AI agent prompt

Spot questions customers ask that your docs don't answer.

Curated by AgentPlaybook Real Estate · How we make and check prompts

Customer SupportKnowledge baseintermediate

The prompt

Here are 50 recent customer questions: [paste]. Here's my help-center table of contents: [paste]. List the top 10 questions not covered, group them by theme, and draft an outline for a new article for each.

Open in ChatGPT Open in Claude Perplexity Download as agent skill (SKILL.md)

How to use it

Copy the prompt above.
Replace every [bracket] with your own details (or fill in the blanks on AgentPlaybook Real Estate, which remembers your answers for the next prompt).
Paste it into ChatGPT, Claude, Gemini and review the answer before you use it.

Works with: ChatGPT, Claude, Gemini

Real-world example: atomicwork.com/blog/ai-agent-use-cases

Featured in: ChatGPT prompts for customer service: ticket triage, replies and handoffs

Before you use it: what to check

Check yourself

Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.

Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.

</> Embed this prompt on your site

Paste this HTML into your blog or website. It's a plain card with no tracking scripts that links back to this prompt.

<blockquote style="border:1px solid #e4e4ee;border-left:4px solid #5b3fd9;border-radius:10px;padding:14px 16px;margin:16px 0;font-family:system-ui,sans-serif;max-width:640px"><p style="margin:0 0 6px;font-weight:700">Find gaps in your help center</p><p style="margin:0 0 10px;color:#5c6078;font-size:14px">Spot questions customers ask that your docs don&#x27;t answer.</p><a href="https://agentic-library.netlify.app/prompt/al-005-find-gaps-in-your-help-center/?utm_source=embed&amp;utm_medium=referral&amp;utm_campaign=prompt_embed" style="color:#5b3fd9;font-weight:600">Get the free AI prompt on AgentPlaybook Real Estate →</a></blockquote>

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