Keep your restaurant's delivery storefronts open and error-free: set rules for an AI agent that watches DoorDash, Uber Eats and other apps, pauses and reopens stores, and flags menu and order problems: AI agent prompt
On Oct 22, 2026 Catapult, which runs delivery-only brands out of more than 600 partner restaurants in the US and Canada, announced it is deploying Sous Chef to run its third-party delivery. Sous Chef connects every delivery app to the kitchen through one tablet, and its AI agents watch each storefront around the clock: they pause and reopen stores, catch order and menu issues, and keep stores online and ranking on each app. Sous Chef says restaurants in their first 90 days saw downtime fall 58% and cancellations fall 33%. Even a single-location restaurant loses orders when a storefront goes offline, an item is sold out but still listed, or hours are wrong. The prompt below writes the rules and daily checks for any delivery agent or a staff checklist.
The prompt
Help me set up rules for an AI agent (or a staff member) that watches my restaurant's delivery storefronts. Restaurant: [name, cuisine, number of locations]. Delivery apps we're on: [DoorDash / Uber Eats / Grubhub / SkipTheDishes / other]. Opening hours: [by day]. Our common problems: [e.g. tablet goes offline, sold-out items still showing, rush-hour backlog, wrong prices between apps]. 1) Write when the agent may pause a storefront on its own (e.g. kitchen backlog over [X] orders, tablet offline, closing time) and exactly when it must reopen it, plus what always needs a manager's OK (price changes, promotions, removing items for good). 2) Write a check to run every [30] minutes: is each store online and within hours, do menus and prices match across apps, are any sold-out items still listed. 3) Write a daily end-of-day report: downtime per app, cancellations and their reasons, refunds, error orders, and the top 3 fixes for tomorrow. 4) List 5 order or menu problems to catch early (missing modifiers, wrong photos, out-of-date prices, long prep times, repeated complaints about one item) and the fix for each. 5) Write a short message template for alerting the manager on duty by text.
How to use it
- Copy the prompt above.
- Replace every [bracket] with your own details (or fill in the blanks on AgentPlaybook Real Estate, which remembers your answers for the next prompt).
- Paste it into Sous Chef, DoorDash, Uber Eats and review the answer before you use it.
Works with: Sous Chef, DoorDash, Uber Eats, Grubhub
Real-world example: prnewswire.com/news-releases/sous-chef-announces-strategic-partnership
Featured in: AI prompts for writing SOPs, reports, policies and checklists
Before you use it: what to check
Check yourself
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
- Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.
Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.
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