Spot commercial tenants who might not renew before it's too late: have an AI agent score each tenant's health from building visits, service requests, survey answers and lease dates, then draft an action for each at-risk tenant for you to approve: AI agent prompt
In commercial buildings, the warning signs that a tenant is drifting toward not renewing, such as fewer people coming in, more complaints or silence on surveys, sit in different systems that nobody looks at together. On Oct 27, 2026 HqO launched REX, an AI platform for commercial owners and operators, in 24 countries after nine months of beta. Commercial Observer reports it gives early signals of engagement drop-off, renewal risk and experience gaps, routes service requests, writes reports, and can measure a tenant and building health score from the variables the owner says matter, acting only within guardrails the owner sets, including suggestions only. The prompt below builds a simple version of that tenant health check with any AI agent and a spreadsheet export.
The prompt
Help me build a tenant health check for my commercial property so I can act before renewals are at risk. Building: [type, size, number of tenants]. Data I can export: [tenant list with suite, size, rent, lease expiry date; access card or visitor counts by month; service requests with dates and categories; tenant survey scores or comments; late payments; amenity or event attendance]. 1) Propose a 0-100 tenant health score from these signals, show the weights and explain each one in plain words, and let me change them. 2) Score every tenant, then list the at-risk ones: low score, a falling trend over 3 months, or a lease ending within [12] months, with the main reasons for each. 3) For each at-risk tenant, suggest one specific action (e.g. a call from the property manager, fixing a repeated service issue, a space review, an early renewal conversation) and draft a short, friendly message for me to edit. 4) Summarise building-wide patterns, such as one floor or one type of complaint driving problems. Don't contact any tenant or change any system; only suggest, and mark any score based on missing or thin data.
Fill in the blanks, then copy
This prompt has 2 [bracket]s to fill in. Type your details below and the prompt updates as you go. Your answers stay in this browser and are reused on other prompts with the same blanks. Nothing is sent to us.
Example values are fictional, just to show how a filled-in prompt reads. Replace them with your real details.How to use it
- Copy the prompt above.
- Replace every [bracket] with your own details (use the fill-in-the-blanks box above, which remembers your answers for the next prompt).
- Paste it into HqO REX, ChatGPT, Claude and review the answer before you use it.
Works with: HqO REX, ChatGPT, Claude, Microsoft Excel
Real-world example: commercialobserver.com/2026/10/hqo-rex/
Featured in: AI prompts for Google Sheets and Excel work · AI prompts for writing SOPs, reports, policies and checklists · ChatGPT prompts for property management and landlords: tenants, repairs, inspections, ledgers and owners
Before you use it: what to check
Already built into this prompt
- Don't contact any tenant or change any system; only suggest, and mark any score based on missing or thin data.
Check yourself
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Remove names, contact details, account numbers and other personal data the task doesn't need before you paste, and check your AI tool's data and training settings.
- Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.
Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.
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