Set up missed-call text-back: a voicemail greeting, an instant text and two follow-ups that turn missed calls into bookings: AI agent prompt
When a small business can't pick up, many callers simply ring the next company. A missed-call text-back sends a short text right after the missed call so the conversation continues by message. This prompt writes the voicemail greeting, the instant text and follow-ups for your business type, with opt-out wording and the details to collect.
SalesPhone & receptionbeginnerThe prompt
Write my missed-call text-back set. Business: [name, type, area], booking link or way to book: [link / 'reply with a time'], hours: [hours]. Write: 1) a voicemail greeting under 20 seconds, in my voice, saying we'll text them right away; 2) the instant text sent within a minute of a missed call (under 300 characters): business name, sorry we missed you, ask what they need and invite them to reply or book at [link], plus 'Reply STOP to opt out'; 3) a follow-up text 2 hours later if no reply and one the next morning, each different and shorter; 4) the 3 details to collect by text before I call back (for my type of business), asked one at a time; 5) a version for after-hours calls that sets an honest expectation for when we'll reply; 6) an emergency line, if relevant to my business, telling people what to do for urgent issues [e.g. gas smell: leave the building and call the gas utility; medical: call 911]. Keep the tone warm and local. Don't promise prices or arrival times. Note: only text people who called us, and check your local texting rules (consent and opt-out) before you switch it on.
How to use it
- Copy the prompt above.
- Replace every [bracket] with your own details (or fill in the blanks on AgentPlaybook Real Estate, which remembers your answers for the next prompt).
- Paste it into ChatGPT, Claude, Gemini and review the answer before you use it.
Works with: ChatGPT, Claude, Gemini, your phone system or text-back app
Featured in: Free AI agent prompts for small business (beginner-friendly) · ChatGPT prompts for business email, replies and follow-ups · AI receptionist and missed-call text-back: free scripts for small businesses
Before you use it: what to check
Already built into this prompt
- Don't promise prices or arrival times.
Check yourself
- Check every figure, price and total against your own records before anything is sent, posted or booked. A person approves refunds, discounts, payments and price changes.
- Read and edit the draft before it reaches a customer or goes public. If you later automate this prompt, start with "draft and notify me", not "send automatically".
- Check names, dates, numbers and any claim against your own source material before you use the answer. AI can misread or invent details.
Using an AI agent? Download this prompt as a SKILL.md agent skill with these checks built in, or get the .zip for Claude.ai. How to install skills.
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